Shipping Update
Shipping Of Late Orders
Here's an update on where we're at with orders from the "Crazy 10" sale (and some "Lucky Drop" orders too).
We're late (which I don't think I need to mention... but will at least acknowledge it). I'm not going to give "reasons" or "excuses" or such (I've found people, quite rightly, don't care ...and just want their orders shipped).
Total orders from the sale: (roughly) 1200
Total orders now shipped and delivered: 620
Orders packed and about to be shipped: (roughly) 270
Remaining (mostly, but not all, waiting on Zirconium plates): 300+
The slider bodies for the remaining orders have mostly been made and were just waiting for Zirconium for the plates (we encountered a huge delay from a vendor ...but that material did finally arrive and we're machining, finishing and heat-treating the zirconium now).
Lastly...
There's a huge mob of very annoyed people -- and this is absolutely more than justified -- at me being late yet again. All I can say is we are all working flat-out to fulfill orders.
Other Background Things...
Here's something I've been working on in the background (unrelated to CNC machining):
It's a little "hazy" looking and not very clear - this is because the mold was based on a raw, CNC machined part (which had no sort of polishing or such done to it).
It's definitely possible to get a better finish than this. This is not CNC machined ...but molded from a Silicone mold I made.
While I understand delays I am bummed that neither of my orders have shipped yet; one of which was placed at the end of September.
Doing a huge sale with promised ship times for products you don’t even have the materials to make is wildly unprofessional. Essentially using your customers for an interest fee loan. I should have learned my lesson after my first order, that I had to repeatedly email customer service to get them to ship it after ignoring the promised ship date that time as well. Last time I order from magnus for sure, this is a joke.
Thanks for the update. No worries I get custom manufacturing everything can have delays. Appreciate the update which is better than I get from most places including 6 figure orders I may do for work. Looking forward to experiencing my first magnus fidget.
I’ve got to be honest with you and say that while I am not necessarily upset at having to wait for something I’ve bought to be shipped, I am very confused as to why there was a sale containing items or materials that were not already in possession in the first place. I have yet to try one of your products, and have heard almost only great things about them, but my excitement to try one has wained and all I can say is that I hope your machining and designing is much better than your planning and executing of sales.
I recently had to quit my job due to a health issue that resulted from getting getting COVID (for the 4th time). I couldn’t keep up. I’m 36 and I never thought this would happen to me so young. So I feel you. Thanks for the update!