Replacements/Refunds

How do I apply for a refund/replacement?

We offer a lifetime replacement/refund warranty against manufacturing or design defects.

If you're having problems with your product, please contact us via the Contact Page

What do I do with my faulty product once my refund/replacement has arrived?

Ship it back to us using standard slow mail, then email through a copy of your receipt and we will refund you the return shipping.

KICK-ASS CUSTOMER SERVICE

Rock-solid customer service that will make you happy.

EXPRESS SHIPPING

All orders shipped using 3-5 Day Worldwide Express Shipping.

MADE IN NEW ZEALAND

Every product we sell is made and shipped from New Zealand.