Shipping and NEW Custom Sliders
Three Things In Today's Post:
#1 -- Shipping Update (on "Crazy 10" sale)
I have updated the shipping times. Check the front page of the website. Some things are ahead of schedule ...some are on time ...and others are additionally late.
#2 -- IMPORTANT Shipping Information (Please Read!)
We have always done our best to reduce the likelihood you will have to pay duties/taxes on your shipments.
Unfortunately, going forward, we will be marking the actual price paid as the order value on any package (because, being honest here, we managed to get ourselves into a bit of trouble).
Please don't ask us to mark a lower value on your order because we are unable to do this.
Just to be clear:
Starting today... whatever price you paid for your order, then this is the price we will declare as the value on the package.
Any taxes or duties incurred when your package arrives in your country is outside our control.
NEW Custom "MagLab™" Sliders For Sale
I explain all about this NEW experiment on the MagLab page. :-)
新しい商品を開発、発売、発売するのは良い事です
でも まずは商品の発送を最優先にしてください
私の注文はまだ 発送されてないみたいです
いつ発送されるのでしょうか？
Received my Bolty today. Milling is beautiful, ultra smooth. Pen is super rattlely though. The mech rattles, the refill rattles, the tip wiggles. Tolerences seem way off on this one. Disappointing, expected better.
I’m glad that you’re still willing to stick with the GripTek sliders. I’m sure that after some setbacks most people would want to ditch the idea and move onto refunds/exchanges. So I applaud you for still trying to make it happen!
You’d think if you were so far behind on filling orders, you would be working on making the items your late on. Instead each one of these excuse posts is also trying to sell a bunch of additional things your making. Focus on the people you’ve already taken money from instead of trying to get more sales that you won’t ship for 6 months.
Ha, shipping dates changed yet again, even after publishing this blog post!
The package will not arrive before Christmas for the gift it was intended (order was placed back in September!)
I requested an order cancellation 2 days ago, and still no answer.
“Kick-ass customer service”, yeah, you don’t say!